Order Management

Flexible allocation of stocks – Sales orders can pre-allocate inbound stock, and be re-allocated if more stock becomes available on hand.​

Fair distribution – Available stock can be re-allocated proportionally when supply is limited, following configured priorities.​

Automatic sales backordering -Automatically creates back orders when items are unavailable to maintain order fulfillment.​

Consistency with one order – No matter the distribution channel, keep a single source of truth with Trace OMS orchestrating and controlling the order flow​.

Advanced Order Status Tracking - Track every step of an order, from creation to shipment, with automated status updates, delivery confirmations, and back-order handling.​

Purchase back-order handling - Improves fillrates through automatic handling of suppliers' back-ordering of your purchases. ​

Customer returns management - Handles approvals, rejections, and credits for returns with real-time updates.​

Inventory monitoring - Tracks stock levels across warehouses to ensure correct allocation and prevent shortages.​

Comprehensive stock information -Considers both inbound and outbound orders. Easy and visual presentation of different stock levels to facilitate informed assessments in sales and purchases. ​

Automation and AI support - Reduces manual effort by automating key financial operations such as invoice matching and validation.​

Automatic invoice matching - Compares invoices with purchase orders and goods receipts, flagging only exceptions for review.​

AI-powered invoice interpretation - Uses artificial intelligence to read and process PDF invoices automatically, improving accuracy and reducing lead times.​

Automatic and configurable pick schedules –Optimize when orders are sent to WMS for picking based on production deadlines or time schedules.​

Flexible shipment notes – Automatically create shipment notes based on customers' orders due for transport. Created automatically based on configurable parameters to include all orders that are picked for the relevant delivery​.

Invoice based on delivery - Possibility to invoice only what has been loaded onto the truck. If an SSCC is left behind, it will be invoiced when it is loaded during the next run.

User-friendly interface - Features a modern design with customizable dashboards and real time data visualization for easy access to key information.

Seamless API integration - Integrate with ERP,WMS, TMS, CRM, and external supplier systems through modern APIs and EDI standards (GS1, STAND, BEAst, NeB), ensuring smooth data exchange and interoperability.​

Transaction monitoring and auditing - Records every system change, message, and order activity with built-in audit tools and error logging for full traceability in real time.

Stock insights - Displays inbound and outbound flows in one overview with automated stock control

Scalability - Whether you’re running a single channel or a complex supply chain, Trace OMS gives you the freedom and control to scale at your pace.​